Square app damaged iphone. 4. How can this be happening on 2 devices? Neither units were dropped. NFC is turned on in my phone settings and in the square app, however, in the square app, it displays the message "Tap to pay unavailable" at the top. These troubleshooting steps are a helpful resource to have on hand. Check Apple ID Integration: • Ensure you’re signed in with your Apple ID: • Go Aug 18, 2020 · These troubleshooting steps for the Square Card Reader should help you get back up and running. Enable Tap to Pay: • Within the Square app: • Tap ≡ More > Settings > Account. Your Square Dashboard gives you access to the tools you need to manage your daily business operations. Open your Square app and navigate to More > Settings > Hardware > Card Readers. Diversify revenue streams. Get help from our support teamAsk the community Discover how to troubleshoot common Square Terminal issues, from device compatibility to connectivity and instant transfer failures. Explore Square App Marketplace to find and integrate apps that help streamline your business operations and enhance productivity. I replaced it and I am still getting the same message on both my phone app and square stand. Before you begin troubleshooting When to troubleshoot Square Reader pairing troubleshooting involves steps that Square account login information (device code or email address and password) When to troubleshoot Square Point of Sale apps troubleshooting involves steps that include force-quitting the app, deleting and reinstalling the app, and powering off your mobile POS device. Download Square POS app to start taking payments with just your phone. From your point of sale app, simply enter an amount to charge, and have your customer tap their device or card to Dec 13, 2024 · Hello @Pie-bro ! The first thing I'd check is that you're running the latest software versions of both the Square app and iOS. Streamline operations. Check these most common Square troubleshooting questions we got from merchants. Before you begin You can receive, adjust and count your inventory from your Square Dashboard, point of sale app on iOS devices, Square Terminal, Square Stand and Square Register. The Square Dashboard app provides a unified and customizable look at your business. Still need help? Apr 28, 2025 · If you're having problems with the Square app on your iPhone 12, this video will help you fix common issues and errors quickly. 2. Scroll down and tap on "Support. Take contactless payments with just your iPhone and your Square POS app— no extra hardware needed. Check out the new iPhone price, specs, colors, and features. With Tap to Pay on iPhone, you can securely accept Apple Pay, Google Pay, Samsung Pay, and payment cards with NFC (Near Field Communication) chips wherever you are. Make sure your Square POS app and your device’s software are both updated Community Maintenance in Progress The Square Community will be unavailable while we’re making updates to improve your experience. For items with inventory tracking enabled, the stock count will update based on sales from your point of sale app, Square Invoices, and for orders shipped through your online store. This article provides an in-depth technical guide to setting up, using, and troubleshooting Square Reader with your iPhone, focusing on the underlying technologies and best practices. Any insights here? Reply Subscribe 1 Kudo 2,041 Views Message 1 of 4 Report All forum topics Previous Thread Next Thread 3 REPLIES JK_Fiber_Art 06-18-202302:03 PM Thread Options Square Reader (1st and 2nd generation) pairs to your mobile device through Bluetooth connectivity. If the reader and device are more than 10ft apart, move your reader and device closer when in use. Is there anything else I could try to get this working? May 15, 2023 · Many users face various display issues on their iPhones. • Toggle Tap to Pay on iPhone to On. Inside the app settings it says go to Phone Settings -> Square and turn Bluetooth on. Set permissions in Square Dashboard. You can see your business performance with advanced reporting tools, manage team members and shifts, and create marketing campaigns that help you stay in touch with customers — all in Jul 2, 2025 · Square Reader has democratized point-of-sale (POS) systems, enabling small businesses and individuals to accept credit card payments directly from their iPhones. Square offers competitive rates with transfers as soon as the next business day. 2. Tap the menu icon,‘Settings’, and ‘Hardware’. • Select Tap to Pay on iPhone. Here's how to get started. Please check back soon! For urgent questions, contact our Support team directly or reach out to Square on Facebook, Instagram, or X. Jun 17, 2021 · Hi New square reader What ive done so far. Make sure your Square POS app and your device’s software are both updated Sell with Square Purchase hardware Rent hardware Switch to Square Square pricing More Square products Resources Support Center Square Community System status The Bottom Line by Square Square YouTube Call us Customer support: 1 (855) 700-6000 Sales: 1 (800) 470-1673 United States (English) When Square Reader for magstripe is properly connected to your device, you should be able to accept swiped card payments. I’ve been using square on an iPhone 11 for five months (USA) and only had occasional issues with it not working (random cards just won’t🤷🏻♀️). If at all possible, try to troubleshoot your point of sale apps after hours. Sell anywhere. Mar 7, 2025 · Square’s services: Why small businesses love it Square is the original mobile payment processing app and card reader. Full service, quick service, and bar mode are not available on the iPhone or Android phone or tablet. It won’t recognize any cards. • Tap Agree & Continue. 3. Delete and reinstall the Square app. Another possible cause could be … Why Is There A Blurry Square on iPhone? Read More » Having trouble with your Square device? Sekure Payment Experts can help. Sep 3, 2024 · Here are all the ways by which you can check for water damage on your iPhone, and understand how it can affect it! Adjust stock: You can adjust stock levels and attribute reasons, such as loss, theft or damage. Square for Retail Plus and Premium subscribers Square Plus and Premium subscribers Sellers with retail mode enabled in the Square Point of Sale app. Tap on the “More” button (usually three horizontal lines) in the bottom-right corner of the screen. Square app troubleshooting involves steps that include force quitting the app, deleting and reinstalling the app, and powering off your mobile POS device. The device is charged and the lights flash in connection mode - I have turned everything (device, app, phone, Bluetooth) on and off many time. Oct 25, 2018 · My contactless reader says damaged. • Verify your Apple ID. Update to the latest version of the Square app and make sure you're using a supported device. Set up and edit transfer options Set up your online store Set up and order gift cards Create and share Square Payment Links Link and edit your transfer methods Accept payments with Cash App Pay Set up analytics and reporting Need to repair your iPhone? See your service options, their costs by coverage type, and how long they take. Before you start troubleshooting When to troubleshoot Square Reader pairing troubleshooting involves steps that include Hardware Set up and troubleshoot your point-of-sale hardware and connected network. Device passcode Square account login information (device code or email address and password) When to troubleshoot Square POS apps troubleshooting involves steps that include force quitting the app, deleting and reinstalling the app, and powering off your mobile POS device. Mar 8, 2023 · There could be several reasons why a blurry square appears on an iPhone screen. Check your device’s compatibility. Then, use your Square account email to reset the Square app password through their official website. Square POS apps troubleshooting involves steps that include force quitting the app, deleting and reinstalling the app, and powering off your mobile POS device. I hope these steps are helpful. This article provides troubleshooting for your Square Reader for contactless and chip (1st and 2nd generation) to address issues pairing the Square Reader to your device. Sep 16, 2025 · iOS 26 brings new features but also widespread bugs, including installation failures, battery drain, overheating, connectivity, and app crashes. The new iPhone 17 is available now! Everyone gets our best deals at AT&T. Sell with Square Purchase hardware Rent hardware Switch to Square Square pricing More Square products Resources Support Center Square Community System status The Bottom Line by Square Square YouTube Call us Customer support: 1 (855) 700-6000 Sales: 1 (800) 470-1673 United States (English) About inventory tracking Square’s inventory management gives you basic tools to keep a clear count of in-stock items in your item library, and manage your inventory from anywhere. Account owners or team members with item and inventory permissions to update item availability, modifier availability, and stock counts on your point of sale. You may need to force close your Square app, restart your iPhone, and reload the Now, it’s time to try and pair your Square Reader. Then it sometimes didn’t work and timed out. In this case, clearing the cache or resetting the device might resolve the problem. Registered details Everything was successful Tried to pair via app Bluetooth turned on Wifi on Tried various locations Phone android compatible and updated Square app updated Square battery full 4 green lights Cleared cache on Bluetooth devices Restarted Aug 18, 2020 · The best course of action is to file a warranty claim for your Square Reader in the Square Shop Square Reader is covered by a limited one year warranty. Why does my square reader keep disconnecting from my computer? My Square Reader keeps So does Square. Point of sale device troubleshooting Troubleshoot the Square POS apps Troubleshoot payment errors on Square Register Troubleshoot network connection on Square Register Troubleshoot failed software update on Square Terminal, Square Register, and Square Handheld Troubleshoot payment errors on Square Stand Troubleshoot network connection on Square May 28, 2025 · I have tried with my new Iphone 16 which is supposed to be compatible according to Square support which I spent over an hour with and then several useless emails. I’ve tried all the recommendations on the support site, my phone is up to date and so are the apps. Reset the reader by holding the power button down for 20 seconds, until you see the red lights. Make sure you have the most up to date iOS or Android version, as well as the most up to date version of your Square app. After that, I recommend checking the troubleshooting steps from this help file. Now it doesn’t ever work. About your Square account You can access Square from the Square Point of Sale app or your Square Dashboard. When Square Reader for magstripe is properly connected to your device, you should be able to accept swiped card payments. The Square Reader for magstripe plugs into the Lightning or square magstripe reader USB-C port for swiped payments, while the Square Reader for contactless and chip uses Bluetooth LE for NFC (Apple Pay) and EMV chip cards, per Square 2021. On your phone or tablet, tap into the Square Point of Sale app. Learn how to set up Square Reader for contactless and chip. You can track your business performance, configure your reporting hours, manage labor performance, monitor finances, and manage your team all from your mobile phone. " In the Support page, you should see the version listed at the top of the screen. If incorrect, choose Use a Different Apple ID. One possibility is that it could be a software issue caused by a bug in the operating system or a third-party app. Square POS apps troubleshooting involves steps that include force quitting the app, deleting and reinstalling the app, and powering off your mobile POS device. Adjust stock: You can adjust stock levels and attribute reasons, such as loss, theft or damage. Watch our video to learn how to accept contactless cards, Apple Pay, Google Pay, and other May 30, 2022 · 2. Select Connect a Reader and follow the prompts on the screen to pair a new reader. Community Maintenance in Progress The Square Community will be unavailable while we’re making updates to improve your experience. This article provides troubleshooting for your Square Reader (1st and 2nd generation) to address issues pairing the Square Reader to your device. Starting last week I haven’t been able to use the tap option at all. Locate the reader you wish to unpair and select it. Dec 12, 2021 · My contactless reader says damaged. Before you begin troubleshooting Make sure you are using a supported device with your Square Reader for magstripe. Jun 28, 2025 · The Square Card Reader for iPhone connects seamlessly to your device, making payments a breeze. Before you begin You can receive, adjust and count your inventory from your Square Dashboard, Point of Sale app on iOS devices, Square Terminal, Square Stand and Square Register. Dec 28, 2022 · With Tap to Pay on iPhone and Square, you can accept all types of in-person, contactless payments, right on your iPhone — from physical debit and credit cards, to Apple Pay and other digital wallets. Forget the reader from the bluetooth settings of your device. Why is my square card reader not working? Reopen the Square app and re-pair at Settings > Card Readers. The app has all options on. . Mar 23, 2025 · If you're experiencing pairing issues with your Square Reader and iPhone, try these troubleshooting steps: force quit the Square app, forget the reader in Bluetooth settings, and then re-pair the devices within the Square app. Dec 4, 2024 · Square is a leading payment platform for businesses. It had high adoption rates when it first launched because it allowed businesses to accept card payments anywhere instead of relying on cash or peer-to-peer payment apps. With Tap to Pay on iPhone, you can accept contactless payments on NFC enabled devices. Unplug the reader and plug it back in while the Square app is open. Turn your bluetooth off and on again. 3. Sign up for Square today. Ensure that your reader is fully charged and that you have a strong Wi-Fi or cellular data connection. You can also watch this video to learn more about using the Square Card reader and how to take contactless and chip and PIN payments. Square Reader (1st and 2nd generation) pairs to your mobile device through Bluetooth connectivity. Learn how to set up Square Reader. Learn to Set up Square Reader. Square Reader for contactless and chip (1st and 2nd generation) pairs to your mobile device through Bluetooth connectivity. We would like to show you a description here but the site won’t allow us. I’m new to Square. Is anyone else having this issue/had it resolved? 00:00 Intro 00:18 Updates 00:23 Sign out 00:44 Enable permissions 00:52 Delete and reinstall the app If your Square app is having trouble with basic functions or if you’re running into issues Feb 13, 2025 · Learn how to fix "Square Tap to Pay not working" issues easily with this comprehensive troubleshooting guide. I am frustrated and at the point of doing Apple Pay as a side platform to accept tap to pay kind of payments at our farmers market in addition to the regular Square POS app. Follow our guide to set up your account, accept payments, and manage transactions easily. Mar 8, 2025 · 1. Are you struggling with your Square Reader failing to connect? In this video, we provide a step-by-step troubleshooting guide to help you get your Square Rea Jul 9, 2024 · Hi. Get paid faster. Here, we'll discuss the most popular ones and help you fix them. May 2, 2024 · Open the Square app on your mobile device. Try Square’s device compatibility tool to see which Square products are compatible with your phone or tablet. If I try to charge, I see "Enable Tap to Pay Square POS apps troubleshooting involves steps that include force quitting the app, deleting and reinstalling the app, and powering off your mobile POS device. Feb 11, 2025 · I'm using the Square POS app on my iPhone 14 and I don't see the option to enable TTP in Settings. If at all possible, try to troubleshoot your Square Point of Sale apps after Square Reader for contactless and chip (1st and 2nd generation) pairs to your mobile device through Bluetooth connectivity. Learn to set up Square Reader for magstripe. Then select Forget This Reader. Apr 6, 2023 · My iPhone XS has Bluetooth on, other devices can be found and connected with. Everything's enabled to allow it, and I've made sure everything, my phone, the app, is completely updated. Manage your staff. To regain access to your Square app on iPhone 11, first reset your Apple ID password via Apple’s account recovery. 7. Reply below if you have any questions or if you have any troubleshooting tips of your own to share. Get help with devices, printers, and accessories. The first few times I tapped-to-pay on my iPhone it worked great. Understanding Square Reader Technology Square About Tap to Pay Accept contactless payments anywhere on-the-go with just your iPhone — no card reader needed. If at all possible, try to troubleshoot your Square POS apps after hours. Before you begin If you currently use a different Square app, such as the Square Retail POS app, download the Square POS app to use these pre-configured modes. Many times little changes on the back end for the latest versions can cause problems if you don't update. mtmyovk afzqg rbba emagou jeqdbx afzfd bljyt wil zryo wehy