Unifi protect cameras not loading. I noticed when I open the app, if it shows what I assume is the 'local connection' icon, it will fail 100% of the time. I've power cycled the camera a half dozen times, done a factory reset too. If the LED or LCD screen is on, try to troubleshoot your UniFi Device Connectivity. May 19, 2023 · Just solved my own problem! The problem was that I was creating new Live Views in the Unifi Protect App under my main admin account, but apparently those live views (grids, single cameras, etc. I did a stop/start of Protect, but no improvement. 68. 0. It just shows an animation of loading and that's it. In addition, the image when it does load is quite blurry some of the time too. e. Vantage Point is not supported with stacked consoles. Getting them “adopted” by the NVR was a real pain. Also, the port only connects at HDX even after swapping cameras and several cables. In this case, the video is streamed to the UniFi Video interface and then can be re-streamed back out to a third party program. I had previously had auto update turned on for both network, console, & protect. My troubleshooting list I'm running UniFi Protect with four cameras. If you're experiencing connectivity problems with your Unifi security cameras, this video Nov 27, 2024 · I have 2024. UniFi Protect - Motion Detection is broken? Hi, I have 3 UniFi G3-Flex installed in my home. 04. Now all I can see is my dream machine. It's frustrating, I know, but this should get you set up. If I click into the camera, it works 100% fine. Suggest not to update protect until the integration is updated. My Wyze and Ring cameras offer a much better experience in terms of just being usable. Reloading the May 21, 2019 · I also changed the entity name to camera. 1 installed on 6th Jan. In this video I take you through a full Unifi Protect setup ( minus the physical cabling and mounting). con was down on certain sub domains, protect would not load on my iPhone in browser or the app at all. This differs from setting the user as the view-only admin for the UniFi Protect application in the New to UniFi Protect but I have an issue with a single G5 Flex that won't connect/update the picture on the dashboard. We have 16 cameras setup and connected to a UNVR the streaming the video is extremely slow and sometimes doesnt even load at all. Not sure when the problem started as I don't check "Playback" often. The cameras look great (I’ll update with some photos later), at first glance looking well made and quite solid. 2. I would like to have HomeKit only alert with the Smart Events and not with the generic motion events. one of my G3 Dome camera is not being detected in protect. About 3 months ago one of my customers had issues with their unifi protect, they could only view live video. More specifically getting my camera streams. You’ll learn how to restore your camera to its factory defaults and get Find help and support for Ubiquiti products, view online documentation and get the latest downloads. You can’t see cpu usage All seems to work well, with the exception of the iOS network app being super slow to load data and insights. Feb 6, 2025 · UniFi Protect cameras, like the AI, G5, and G4 Series, do not natively support ONVIF. well here’s my reminder post on that. Some cameras may not have a configuration tool. UniFi Protect security camera pdf manual download. Current Version UCKP. My Protect is on a UDM-Pro driving a G3 Pro camera and a G4 Doorbell. Added support for new Triggers in the Alarm Manager. Frustrating, right? This guide will show you exactly how to reset your Unifi Dome camera, walking you through various methods and troubleshooting common issues. But recently had som really worring issues regarding stability of the protect platform. I was able to restart it UniFi Protect is a highly-scalable, AI-powered camera surveillance system. The “you have exceeded the camera limit” warning litters the notifications tab, but I haven’t seen any issues. Please try again later. I can ping it and ssh into it, but Protect still doesn't see it. I understand that third party cameras work fine on a Unifi network and would not be natively part of the Unifi Protect experience, my question is what the community would recommend in terms of wireless battery powered cameras? (perhaps that have worked in a split install as described) Last night because unifi. 1 Operating System 10. It seamlessly integrates the privacy of on-premise video storage with the convenience of remote management—all without any This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. Examples: Dashboard snapshot: Live view: The passthrough to HomeKit Mar 21, 2024 · Do not update Unifi Protect to 3. Just like the Unifi Access Point and Network components, are the Unifi Camera and Protect system really easy to use. Ubiquiti Networks UniFi Protect specifications Below you will find the product specifications and the manual specifications of the Ubiquiti Networks UniFi Protect. If you haven’t already been descriptive in your post, please take the time to edit it and add as many useful details as you can. com, the streaming is unusable. 3 running in a VM on my Synology. Ah sorry. Network manages 3 different switches and 7 APs. I have a UDM Pro that runs Protect and Network at a small school. Also for: Uvc-g4-pro, Uvc-g4-pro-3. 4 What was the last working version of Home Assistant Core? No I use Protect on my UDM Pro. Stacking only supports two (2) UNVR Pros, or two (2) UNVRs. I recently installed about half a dozen G4 cams (Pro, bullet & Doorbell) on a protect setup. this camera has worked fine until I upgraded to 4. Jun 17, 2025 · The problem The Unifi Protect integration stopped loading today. It takes a long time just to go back and watch a clip. UniFi Protect includes a suite of advanced AI-powered detection features that enhance security monitoring and streamline incident review. https://lawrence. Apparently deleting the partitions isn’t enough. If more we keep running into people having issues with it, we can set up more automated testing to verify nothing breaks with specific roles. The one thing that I am currently stumped on is the integration with Unifi Protect. Protect works fine on web browser but when I open up the app on my phone it says it can’t find any console and to set up a new one. 2 What happens if this already occurred? Unifi Protect is already updated and now HA won’t connect. 0 and . The motion entities when triggered are no longer clearing reliably, and stay on on many occasions until subsequent motion is detected, at which point they clear and reactivate. 8, the WebUI, mobile app, and notifications no longer function. When I click on an event, the viewer window opens and shows a preview snapshot, but then I get a spinning circle. Method 1: Launch MS Edge Click on the 3 dots Click on Settings Click on Reset settings from the left side Click on The Camera Sharing allows administrators to assign cameras to any UniFi Identity Enterprise users. Ubiquiti Networks UniFi Protect is a security camera system that offers advanced monitoring capabilities for both residential and commercial environments. Went on the UniFi forum, and seems like other people are having the same issue. Sep 26, 2024 · UniFi Protect ONVIF Camera Update Testing Last week we found out that UniFi intended to integrate ONVIF support into its Protect surveillance platform. If you go to Unifi Devices and load a single camera, or maybe 2-3 max, you can turn on HD. Oct 7, 2020 · Unifi Protect is the video security system from Ubiquiti. The device continues to record camera feeds, and is responsive to ping, but I cannot manage it. Thanks Archived post. 3. I have set up a few multi-views and one of them is a rotating multi-view with 4 cameras that works great via a browser and on Android however when I try and use the multi-view on my iPad, the multi-view just stays on 1 camera and does not auto-rotate (time-based). Please don’t do this to your UniFi cameras… UniFi Protect is awesome, but even great cameras won’t perform if the setup’s not right: Leave flickering uncheckedIf your video feed is flickering, it’s probably the lighting. The issue I'm having is that it seems as though the live feed has some sort of issue as the main PC (Windows 10) I view Protect from has constant errors and drops the cameras regularly. Hi, I have recently deployed ubiquiti cameras at my home and a cloud key plus to run the protect software. iOS mobile app is latest and greatest, but, cameras and feeds are SUPER slow to load - like, takes MINUTES. Any suggestions? redditmedia. For each camera is one motion zone configured, with a sensitivity of 60-65. My UNVR upgraded to Unifi Protect 6. 1 Supervisor 2023. I Jan 9, 2025 · I’ve got unifi protect connected to my HA, at first it worked pretty well but now I have two problems: the live camera feed in HA is mostly blurred out, snapshots look fine in my dashboard but when I click to show the live stream, only the top left corner is working. Nothing fancy, no need for interaction with the cameras or any other features or options. Two were discovered immediately, the other two. Tried everything I could think of: logging out logging back in deleting app, restarting Oct 2, 2019 · Anybody else using Unifi Protect for video monitoring? I have an issue that I’m trying to work out. Hi, When I'm at home, and I check the cameras at the organization I work with, everything works well via the Unifi Protect App on my phone. Has anyone else Feb 4, 2021 · I recently added a new camera and could not get the camera to be identified/adopted by Protect. 1 my RTSP streams in VLC are unusable. I've tried on both Windows and the Android app and the issue is the same. Jan 7, 2024 · HA 2024. I’m not sure which release caused it, but it started late Oct or early Nov. Please read and understand the rules in the sidebar, as posts and comments that violate them will be removed. I see an option to turn down the resolution, but this only affects recordings (saves space), it doesn't seem to affect the continuous resolution. Fixing the Problem with Fdisk Note that on my UDM SE the external drive showed up as /dev/sdb instead of /dev/sda. no change. Jul 22, 2024 · Running the IMX415 camera from this post about H264 streaming, I was trying to get it to work with Unifi Protect through the unifi-camera-proxy. Lately, they're saying the 1 day ago · UniFi AI Horn Product Review and real-world use cases. Therefore the solution was to log into Unifi Protect using the HA specific account We would like to show you a description here but the site won’t allow us. 11, Protect to 2. Feb 8, 2022 · Good day manokonstantsoro! I am glad to be able to provide assistance to you today. I even did a firmware update to the switch. The controller even shows that the camera has transferred a small amount of data and it recognizes it as a G4 Bullet. It's really too bad they thought this closed off hardware was the way to go with Protect -- my old Unifi Video computer running over 50 G3 cameras still runs like a champ, and I dread that I'll eventually need to move it to some (weaker) Protect hardware in the future. I could access over computer. Ideal for businesses, RV parks, warehouses, and communities. Effectively managing users and administrators is a core part of any UniFi Organization. Restored the network configuration (which was not up-to-date but at least wasn't ancient). It also hangs on the iPhone app. All the cameras, of different models, behave the same. The cameras are working fine and I can access them locally and remotely. Shortly after, the new camera popped up in the UniFi Protect app and showed as being connected via Bluetooth; this seems to be the ONLY way to get the camera connected. I feel like there is an issue with direct connect. This 13th camera shows fine in Unifi network but under protect, it doesn't function. See if that helps with the Live View stuttering issue. While I'm viewing them locally through the web app on my laptop, in the live view page, they almost always have the 3 dots in the bottom corner showing that they are still loading or refreshing. This article explains how user and admin roles work in an Organization, including requirements, permission ty Apr 28, 2025 · It’s one of the fastest ways to clean up interference and improve coverage. My 2 G3 flexes have solid white lights showing that they are getting power and should be adoptable, yet they do not show up in my Dashboards. I can acc I would like to install protect have a grid view of all of my cameras display the live-feed 24/7 w/o any input or interaction from me. Dec 18, 2021 · Finally Ubiquiti got their supply chains started up – and I sprung for the Ubiquiti NVR and a set of cameras. " Follow these steps to perform basic Layer 1 (physical) troubleshooting: Check your device for signs of power. com and accessing it from Aug 25, 2021 · I still don’t have any idea what is going on here, but when you first load the UniFi Protect it works fine, and then after about 24 hours if you go to Protect > Events and try to playback an event, it just hangs and doesn’t do the playback. Hello, I am having issues with the Unifi Protect app. Here’s my config: Home Assistant 2023. Question on the UNVR - Protect App. Have factory reset the Protect module and still no luck. The CloudKey does have web access and is able to reach the internet. I clicked 'Adopt Device' and I was then prompted to select the SSID for the wireless network. Posting at unifi really doesn't help much, most unifi staff seems to be responding to early release stuff. Now, even though the camera still appears in HomeKit, I can't see any video (streamed or recorded). Why can't we just plug in a UNVR and have it ask if we want to move things over? Can it really be that hard on the software side? Mar 18, 2023 · It saw the drive, showed up in UniFi Protect, and even created a Linux partition. However, if I use a browser (tried Chrome and Firefox) and go to unifi. We would like to show you a description here but the site won’t allow us. Learn how the UniFi AI Horn Speaker transforms UniFi Protect from passive cameras into an active security system with audio deterrents, greetings, emergency alerts, and operational reminders. There were two steps in the troubleshooting procedures, step one - reboot, step On my phone it was fine after I went back to main screen but my wife literally can't watch live cameras or go to notifications over wifi. be/u0wtw8K3VkE?si=JyNuYxOhhy8sYlm8Connect With Us-- My current quest is to find out how to limit the notifications that UniFi Protect sends to HomeKit. Almost as if it's constantly freezing Feb 4, 2025 · The problem Cameras do not appear in Home Assistant. This is a place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. 10. Protect app won't load. You manage the cameras and all other UniFi Protect assets from the Protect ”app” The mobile app works perfectly and neither me or my wife has had any issues with it but for some reason the browser just shows a "Failed to load. x before updating to 2024. When on the dashboard, I get an older image and cycling 3 dots in the lower-left corner of the camera view forever. I can see the thumbnails in the Timelapse view, but when I scroll to any footage earlier than 7:40AM, the playback automatically snaps to 7:40AM. But an event or two every few minutes doesn't seem excessive to me. Cams are set-up to continuously record. When you select a camera to view the live playback, it would take around 1 - 3 minutes to load… UniFi Talk (Users and Softphones) UniFi Protect (Camera Sharing) UniFi Drive (File Access) UniFi Connect (EV Charging) What is Identity Endpoint? Identity Endpoint is a license-free, zero-trust access solution that enables seamless, secure interaction between end users and your UniFi infrastructure. 7. They seemed to come back online shortly after the update but went back offline almost immediately. Oct 4, 2022 · UniFi Protect – Optimizing Camera Connectivity This article describes how to access your UniFi Protect application locally or remotely, the factors that create access issues, and how to solve said issues. There's also a Protect setting that is supposed to provide for low-latency video but the effects, if any, were short-lived. Is there a better way to do this? Here is my current automation: alias: Camera Intersection Lights description: >- Turns all 3 flood lights on at the Camera Intersection if motion is detected on any of the 3 cameras Get on a computer that's on the network, and type in that IP to get into the UniFi controller on the NVR. Improvements Added Arm Profiles. No matter what I do it always comes back “Camera is not responding”. No problems with hardware or network. I’m not sure what’s going on here but I plan to turn off all remote connection so this hopefully doesn’t happen again. The protect app on my UDM SE is running and up to date. . 11. Mar 9, 2024 · Just updated to Unifi Protect 3. jimmckinney January 20, 2023, 4:04am 4 UniFi Video & RTSP: within the UniFi Video interface, RTSP can be enabled. So after the recent 3. " It even shows my camera as offline in the protect dashboard despite me being able to see the live stream on my cell phone at the same time. 1 Frontend 20230503. 2 - latest Running in a VM via After upgrading the UNVR to UniFi OS 2. I have tried We would like to show you a description here but the site won’t allow us. Cloud cameras like Ring, Google, and Arlo should continue on to Adding the Camera. Don't often use the feeds in HA to view the camera so not exactly sure when it started. Because of the way the camera’s are laid out there are too many notifications. Migrating cameras to a new UniFi Protect NVR is a simple process, but follow these steps carefully to ensure you don't lose any valuable recordings or settings. By centralizing user onboarding, permissions, and access to services like WiFi, VPN, and more, Identity Endpoint enables companies to streamline operations while providing employees with seamless access to critical tools. Protect manages 19 G3 Bullet cameras. But the UDM Pro never created a filesystem or mounted the drive. 8 Early Access release has refinements to application performance and resource utilization; thus improving the Live View performance as well, especially on Auto. May 5, 2023 · New to HA, been really fun playing around with all the various things I can integrate and so far it’s been a good experience. The UniFi Protect v2. Kindly check and the try the methods/steps below and see how it goes. 16 votes, 31 comments. I switched to new settings and struggled to find it. 5. Apr 18, 2021 · That’s not the firmware I’m asking about. The devices we installed on Saturday showed up as "managed by another controller". I understand the camera limit is not a hard cap, but I'd like the make sure it functions well. Whether I go back a few hours or even a couple days, the playback always snaps back to this morning's footage. apq8053. Shows a gray box. Is there some setting I'm missing for The three cameras and 8 port switch are all new, purchases within the past 2-3 weeks, and have always had this behavior. When users connect via the app on their mobile device, the connection is extremely fast and the timelapse feature works great, loading the video usually within a second or two. I have my system integrated with UniFi network for years without issue. To enable, go to Cameras > Select Camera > Manage > RTSP and tap the toggle to enable. 8abe1d4. I have a USG as my gateway My daughter has asked if I can deploy a camera at her house and add it to my Uifi Protect so that we can see all the camera images together Other than a G3flex for the remote site, what Sep 5, 2024 · Does Unifi Protect only use ONVIF cameras’ main stream? Any concept of/benefit from sub streams? Since it’s not doing any analysis or event detection, then is Protect only decoding the stream when you’re viewing it live? UniFi Protect Application 6. Hi, I have migrated to UID and since done, I cannot view my protect cameras through the protect app or through the UI app. I haven't changed anything to the config before it stopped working and I already tried the optional parameters to limit video quality and to enable UniFi Identity Endpoint is a license-free solution that simplifies IT management and user access. This is the solution: Do not recommend. (Night Vision with LEDs is on) All cameras on the latest firmware. I literally just want the live feed of them to display. 32. About a year ago, I integrated with UniFi protect cameras. 1-beta. Also I was able to backup Protect and bring over my camera configurations when moving my hard drive from my UDM-SE to my UNVR - pain in the ass as well to find where to backup and restore Protect. I have one Unifi protect camera on my HomeKit environment which was working fine until recently using the Unifi Protect Homebridge plugin. Several reboots, firmware updates and lots of retries later, I rebooted the UDM-Pro without the on_bo Hi all, I updated my iPhone to IOS 14 yesterday and have subsequently found that I am unable to access my Unifi cameras through the Unifi Protect app. UniFi Protect and Access offer smart, scalable surveillance and access control—fully local, license-free, and seamlessly integrated. But since then, UniFi has made some big changes including the release of their more affordable G5 lineup of cameras and just last week UniFi announced probably their Hey everyone, wondering if you all have some input on this. What version of Home Assistant Core has the issue? core-2025. UniFi Protect is Ubiquiti's video security platform, with rich camera, doorbell, and NVR controller hardware options for you to choose from, as well as an app which you can use to view, configure and manage your video camera and doorbells. Unifi protect running on an NVR auto-updated overnight and now 5 cameras stopped working. I understand that you are having an issue with regards to MS Edge specifically on your Ubiquiti UniFi video camera Live View. The cameras are just normal clients on your network, they are not networking equipment. I believe, once you set up the camera with Unifi Protect, it gets a random password so you have to make changes on it via Protect. However I know its recording because it shows a time line. Please check each section carefully and compare it with your setup before moving on to the next section. Camera Administration Open the Camera's web admin page or app to configure its codecs, motion sensor, and other various settings. Obviously you won't be able to use them through protect, but in terms of network connectivity there shouldn't be any reason why not Hey, Been a big fan of unifi for a long time, running it at multiple buisnesses i work with over the last 5 or so years. 75 Overview UniFi Protect 6. I was Troubleshooting Offline UniFi Devices There are various "layers" of connectivity which may result in UniFi devices appearing as "Offline. json" Mine was empty I think so I just added one line, and it ultimate looked exactly like this: I have an up-to-date Protect running on a UDM Pro with 8 cameras. All devices, including the UDM are updated to the latest available version. I also go over which console you should use and some considerations when picking a PoE Jan 27, 2022 · Everything works fine only issues is the ui shows the camera still loading. I'm extremely disappointed in the entire Unifi Protect experience, especially for the cost that I've incurred. Things I’ve tested and know: The rtsp feed has been validated using VLC The proxy dns is pointing back to Anybody else having this issue? Normally I would be able to open the protect app and see the NVR + Cameras. Browse downloads by product and explore popular and new Ubiquiti applications. Dec 4, 2021 · As I mentioned, we do not test against any of the other roles exception for the default Administrator one (not View Only). No recording video (Although motion events are logged, no footage), no recording mode settings (States it's offline), and I can't view live video from it. AI Key and AI Port and only supported with cameras on the parent console. com All good now, had to update the Unifi OS and protect, now the cameras are showing up fine. Unifi Protect didn’t even need to add the 2nd camera, it auto joined. Jan 28, 2023 · UniFi Video Troubleshooting Issues with Playing and Downloading Recordings Overview; This article provides the most common causes for issues related to playing or downloading a UniFi Video Troubleshooting recording. tried other POE switch ports and even a POE injectorNada : ( I was able to reset the camera and directly Jul 12, 2025 · Imagine this: you’re reviewing your security footage, and suddenly, your Unifi Dome camera freezes. This guide will help you incorporate these cameras into your UniFi setup, enabling live view and playback while gradually upgrading your equipment. 21. They integrate seaslessly together, but to be clear, you can use the Unifi Protect also on its own. When we try to do this from the web browser both on and offsite by navigating to protect. System became very unresponsive this morning, I was able to log on locally but navigating to protect and trough options is mission imposible. I can tell the stream is running as the sound is there. Can't download videos or play them back but that might be my c Attached is two of my 14 cameras. 1. I noticed today that I can't play back footage that's more than a few hours old. 😄 The UniFi Cloud Key firmware version is what I’m asking about. It will walk you through the setup that way, after the direct initial login, and afterwards it will show in Protect when you click on "show in protect" in the app. I've tried restarting and cycling poe to all the cameras nothing has fixed it so far Share Add a Comment Sort by: Best Open comment sort options Best AutoModerator Access UniFi OS console -> Launch the Protect application -> Go to SETTINGS -> Tap on "General" -> Under "Other Configurations" enable Low Latency Video. Protect app on padOS also running latest version. Note: Advanced features like Audio, Detections and PTZ Control may not be supported. When you click “set up a new one” it just takes you to the UniFi app and does nothing. Two years ago, I reviewed seven of the most popular security camera systems on the market and concluded that UniFi Protect was the most user friendly option available with downsides of high cost and poor camera compatibility. They're connected to two different unifi 24 pro switches and suddenly after a year of use yesterday they just started going offline every hour for a few seconds and it's driving me nuts. All of my TVs are either Android based or have… Mar 2, 2025 · Hi all, I’ve had 4 cameras running in Unifi Protect for a while and all was working connected to HAOS (HAOS is running as a VM in a Hyper-V host and has been assigned 4 cores and 8GB memory). 41 and now the integration with Home Assistant isn't loading, citing "ValueError: 'lprReflex' is not a valid VideoMode" This is an Ear View and Download Ubiquiti UniFi Protect quick start manual online. Everything seems to be working but when I look at Unifi Clients under Unifi Networks I don't see my UNVR. They could see previews of motion, in the app and via protect but not actually Same problem for me on a UDM Pro running UniFi OS 3. Is your hub running well, otherwise? Let's chat in the other thread (or PM, if you prefer). If I click to see it in the protect app, page never loads. ui. 0 with advanced AI video surveillance, smart Spotlights, object tracking, and powerful new security features for smarter monitoring. Kind of assumed it was a bug in the Protect software since I've not had issues with any other device on my udmp. It’s unresponsive, and you can’t access its settings. Somehow the camera gets always triggered for recording of something which is not in the motion zone. UniFi Protect Live Camera View - Easy Fix In this video I am going to show you how to fix the issue with viewing your Live Camera feed in UniFi Protect which just views a blurred image with 3 Protect Cameras not working in HomeKit w/ Homebridge homebridge-unifi-protect is a great plugin for the awesome Homebridge Raspberry platform. We installed the UNVR a few weeks ago, started migrated cameras and all Iwas good for about a day. My G4 Bullet updates one every 10+ seconds. 12 with UniFi Network Application 8. Please put all off Unifi Protect iOS app fails to load 4/5 times I open it Almost every time I open the Unifi Protect app on iOS, it just spins endlessly and never connects to my console/camera (G4 Doorbell Pro, connected to UDM SE). v0. Find help and support for Ubiquiti products, view online documentation and get the latest downloads. Oct 14, 2022 · have Unifi UNVR PRO with cca. Moving a camera between the child and the parent will erase all prior recordings. Can access NVR and camera feeds via PC still. front_porch or camera. 0948 It does say upgrade available actually! UniFi Protect and Access offer smart, scalable surveillance and access control—fully local, license-free, and seamlessly integrated. Cameras are running 4. I noticed that when using this H265 encoding, the camera is choppy This video covers a known issue surrounding the Unfi Protect Camera line and how it pertains to the G3-Bullet Camera Model. I don't believe it's an account issue as the browser works fine. Something went wrong An unexpected error has occurred. Installed and adopted two G4 cameras and two access points on Saturday, but had not gotten around to downloading the latest configurations long story short I factory reset my UDM Pro today :- ( . I no longer can do any form of live view of the cameras Mar 28, 2025 · I've have an issue viewing the live camera feeds from Unifi Protect. my home assistant specific Unifi account which the integration runs under. I've swapped the camera with another working G3 Dome to eliminate cable issue. I see it listed when browsing the dashboard. This previously worked fine and stopped working in the last few weeks. I'm doing a new install for a business that I work for and it's a relatively simple setup. ) do not carry over to other accounts i. The failed camera was purchased "n Using UDM Pro. I've restarted the UDM Pro, stop and restarted Protect and tried different web browsers on desktop but nothing helps. They freeze every few seconds then snap back to live only to freeze again a few seconds later. I spent hours on the support pages and was able to chat with a tech from UI. I’ve rebooted cameras and NVR, no change. 22 (official release channel) and home assistant no longer connecting to cameras etc. There are 4 8TB disks in UNVR, RAID 5, Unifi OS updated to 2. I recently had one of the cameras die so I replaced it with a newer one that has “enhanced” encoding (I believe this means H265). Optimizing Camera Connectivity in UniFi Protect This guide covers how to identify and resolve common connectivity issues that may affect your UniFi Protect camera performance and application access. There should be no reason why you can't use ring cameras on a unifi network. I've also worked on integrating the homebridge-unifi-protect homebridge add on into my local homebridge install, and then loading cameras into iOS's native "Home" app. That is not the same thing as the UniFi Protect controller firmware. I added a camera, adapted it. The RTSP URL will appear when it is enabled. Ubiquiti went ahead and made this UniFi Protect update available, and I managed to spend a decent amount of time playing with my existing range of In this comprehensive tutorial, we delve into the common issue of Unifi cameras frequently going offline. I also verified I can stream from a Nvidia shield on the same vlan as my hassio raspberry pi from the camera on the other vlan. I can connect to it just fine, updated Protect and Firmware on UNVR. I just setup mine on a Pi 4B w/ 2GB RAM and using a 32GB uSD. I only have two. Visual inspection show unusual hig HDD activity. then it did this thing where the Protect app will go offline, reboot, then go offline again in a cycle. This means that these cameras are designed to work specifically with UniFi Protect's ecosystem, offering features like motion detection and AI event tracking that you won’t find in most ONVIF-compatible cameras. frontporch accordingly and this did not change anything. These capabilities—such as person and vehicle detection, facial recognition, license plate logging, and audio classification—help you proactively respond to events and simplify footage analysis. At first I had issues finding the H265 setting, so I was trying to encode the stream to 264 on the fly and was using these flags to convert 265/HEVC to 264 using FFMPEG args. Please note, the only issue is with viewing the live camera feeds. Modem -> UDM Pro -> Switch Lite 16 PoE -> Cameras I have 2 G3 instants that are working fine (off of wireless). For months, these were live view in my dashboard with no issues. 180928. Face recognition and LPR are not supported on cameras on the child console. May 1, 2020 · So I am trying to setup UniFi Protect on my CloudKey Gen 2 Plus and after I created the logon credentials it’s just stuck on “Connecting to your NVR”. Jun 12, 2025 · Discover UniFi Protect 6. Feb 5, 2024 · Hi, I’ve been trying to use the UniFi Protect to detect cars that come down the intersection at a property and turn on floodlights using a Shelly, this works most of the time. New comments cannot be posted and votes cannot be cast. homebridge-unifi-protect is a Homebridge plugin that provides HomeKit support to the UniFi Protect device ecosystem. The UniFi Protect AI Port is a cutting-edge accessory enabling the migration of legacy or specialty third party cameras empowering them with Protect’s advanced AI capabilities. All cameras are set to max quality and frame rate. Share Sort by: Best Open comment sort options Best AutoModerator • Moderator Announcement Read More » Reply reply thesnizzles • Unifi Protect can't adopt 1 camerastuck on 3. I tried different browsers can't click anywhere other than going back to the main UniFI OS page and back in the network app. 28 and Protect version 2. But my issue is with my G3 flexes. I'm looking for different solutions to get my Unifi Protect cameras on my TVs. video/unifiSynology Surveillance Station With Amcrest AI Advanced Detectionhttps://youtu. Protect is on an NVR, running Protect 2. I can see the cameras through the browser great but this isn't a easy solution for key users. I can connect to the WebUI directly after a hard reboot, but within an hour it becomes unresponsive again. 68 introduces Arm Profiles, tamper detection, alarm manager improvements, cloud archiving recycling, Face Recognition sensitivity improvements and more. Migrating Cameras From a Cloud Gateway to an NVR An NVR is the perfect solution when you need additional camera management or storage capacity beyond what a Cloud Gateway can provide. The switches are all relatively new, the APs are a mixture of newer and older. Around 8:20 pm EST on 12/27 my Protect playback became useless in terms of scrubbing. It is designed to enhance the security and surveillance of properties From there, navigate to "/srv/unifi-protect" and open the file "config. x Unifi OS upgrade, I ran into this. 4. My memory usage hovers between 80 and 90%. 0 and refusing to adopt Oct 16, 2023 · I’ve read through every post I can find and tried a number of configurations. Transform your surve Protect - Can't view camera streams via the web. On Network I have 4 APs, 1 Unifi 24 port switch (US-24-250W), and on Protect I have 3 cameras. Update 2 Second camera flashed… and working just as above. Sorry for the reply to an older post, but is this still working for you currently on the newer Protect versions? It seems there were RTSP codec changes in Protect version 2, and on 2. I wonder if other Ubiquiti users here have noticed the following issue: - Before the integration in Unifi Protect, the Onvif cameras' RTSP stream Jan 20, 2023 · Please post in this other thread: Ubiquiti Unifi Protect cameras - #37 by tomw As a first pass, I'm not sure what "excessive hub load" even means. 30 cameras installed. Authentication Setup Ensure the camera password is a simple alphanumeric phrase. Mar 26, 2025 · Hello All, I’ve recently had an issue viewing the live camera feeds from Unifi Protect. Is this Mar 11, 2021 · Good morning! I'm helping a person who owns Hikvision cameras and wanted to add them to their Unifi Protect via the recently added Onvif support. xbnm dxgg srzvsc tydn kiavy ubhq rqfq oxesr lfhahqs gdivqgq