Virgin media packet loss 2019. Packet loss to Azure/msn.
Virgin media packet loss 2019. Here is the BQM Virgin 1gig BQM 3 days ago · Login with username, password and session length Home Help Login Register INTERACT FORUM > Networks and Remotes > Media Network (Moderators: Forum Admin, bob) > Virgin Media Router Hub 3. Ever since this work was complete my connection has become so unstable I can barely stream a film and if it Took out virgin media around 2019-2020. What causes it; Well from what I understand Test your Internet connection for lost packets or high latency to ensure that your gaming and communication is always reliable, all for free in your browser. My BQM will display packetloss (up to around 10%) after a few days, a reboot of the Hub 4 will reset this for a few days again. I've switched the router into modem mode and am using a Draytek router - still no luck. The issue still occurred, we upgraded I'm experiencing frequent packet loss and drop outs on a daily basis. google. Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely May 22, 2025 · This is infuriating, any ideas what’s been causing this random packet loss? im on 2Gig up and down, Hub 5x - 5642724 Re: Virgin Media - Packet Loss For 75% Of The Day [ re: deleted][ link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Dec 4, 2024 · I’ve been getting my internet through cable for more the 27 years originally with Telecential, via all the intermediate providers to Virgin Media. He does live with multiple other people in the house which causes the internet bandwith to be hogged, but his packet loss doesn't change when people are using the internet or not and as I said earlier this doesn't affect any other game. Could you please look into it? Thank you! Jan 2, 2023 · Print ThreadJump to Feb 8, 2025 · Would someone be able to shine any light on my packetloss that im seeing in work Teams calls and Twitch etc. I changed my Ping server from ping. 0 Port Forwarding? We would like to show you a description here but the site won’t allow us. A simple ping test shows between 10% and 20% packet loss. Packet loss to Azure/msn. Notes: Gets alot worse when more people are on the wifi. Edited by srkain (Mon 01-Mar-21 18:41:41 Set up a monitor on a Virgin connection but it gets 100% packet loss. tryed 3 of them . As you say, it could be the type of traffic being dropped. This is likely impacting latency-sensitive services such as gaming and VoIP. (I will attach info below). Why does the speed test say my broadband is faster on my Virgin Media Hub than my devices? Nov 13, 2023 · Yep have added to it, this forum used to be more populated by customer services people at least having a go and not just pasting the usual response. Does anyone have any advice? Todays graph so far: Yesterday Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Is it possible the first external hop is just dropping ICMP packets that aren't even addressed to it? I feel like you need other examples of packet loss, stuttering voice/video calls, and janky online gameplay to actually confirm packet loss. net 18 Jul 2013 | 02:10 pm We are aware of an issue with one of our interconnects with Virgin Media, which is causing packet loss for a small number of circuits. Back in 2023 I was experiencing packet loss and slow speed and posted about it. If pingplotter is your only evidence for packet loss, then you probably just don't even have packet loss. Print ThreadJump to Jan 4, 2020 · Virgin media Customers and AirVPN performance By Lee47, 01/04/2020 in Troubleshooting and Problems Aug 12, 2025 · The data shows consistent packet loss originating within Virgin Media’s network (first hop after my router) and not my local setup. I set up a BQM after checking some threads here and am seeing high packet loss here, Sep 2, 2022 · I'm seeing a lot of packet loss, and really bad latency. since im having virgin broadband apex legends is unplayable. Thanks Daveytee(newbie) Tue 28-Jan-25 12:55:23 Re: Virgin Media Packet Loss [re: ian72][link to this post] Thanks guys, I really appreciate the effort you're putting to help me with this - yes, initially i was getting 100% (or pretty damn close to) packet loss but when I've checked the initial one i set up I'm seeing the same: Sep 5, 2017 · When WGCheck Network Diagnostics is unavailable, you may use a Pingplotter to generate a report and contact our Player Support team about a connection issue. . Router came everything fine and worked fine up until around 18 months ago when the network kept dropping out. com to ping. I normally get like 10-15 ping on valorant and now im getting like 40-50. My BQM is showing 100% packet loss (full block of red bar) almost every day, I usually reset the router by turning it on and off again and it starts reading data again. Apr 11, 2025 · Call it in as a fault on 0345 454 1111 / 150. com Whilst it's been up 97% of the time, it's only actually been usable about 88% of it (high packet loss and/or latency making even browsing unbearable). Feb 24, 2025 · Read about Network issue at Virgin Media O2 but connections may now be working. Broadband news from the longest running independent information website. Using any other service than JUST teamspeak causes insane packet loss. massive packet loss. Jun 23, 2025 · Hi, seems I am another victim of this disconnect and packet loss issue with 5x hub and 2gig fiber, which occurs every 30mins, which seems to be caused by 'RealSpeed' checking the speed of my connection (?!). deleted (deleted) Mon 25-Jun-12 21:33:26 I seem to have noticed recently on my XGSPON connection (2gbps/2gbps) i seem to be getting intermittent packet loss. (Tests taken at 7pm) currently using an ethernet cable We would like to show you a description here but the site won’t allow us. The green connector that goes into the back of the hub 5x can indeed need a clean sometimes but that shouldn't cause a complete wipe out AFAIK. The router is in the modem mode and it was fine for some time before the issue appeared. iNet Flint 2 - Replaced all my old ethernet cables with good quality Cat 6 cables just to make sure - Made sure all connections Dec 10, 2024 · This weekend and particularly today, totally unusable service. Identify potential causes such as network congestion, hardware issues, or software conflicts. Current… · Experience: Virgin Media · Education: Grange Secondary · Location: Strathaven · 459 connections on LinkedIn. Cheers, James. See full list on windowsreport. He also said that he will get me the new hub delivered as I currently got the hub 4 so it might I've been having the issue for about 2 weeks where I get high packet loss notices, and high latency notices for my primary WAN connection. ive read most of the posts here about virgin media throttling speed for openvpn, im actually getting this too. Again, online gaming is impossible, streams keep cutting out, and websites will randomly stop responding due to the packet loss. To fix this I have had to reboot the VM Hub to set it back to a usable mode. Using the internet is like wading through treacle. this time I had ThinkBand BQM in place and the following graph indicates the problem. I have Virgin media internet in Ireland and I'm getting really bad packet loss. Modem was rebooted at 1pm yesterday and I had about 7 hours of decent connection until the packet loss crept back in again. I did all possible upgrades from my side to try and mitigate the issue: - Upgraded to Gig1 and ordered a Hub 5 (running in modem mode, of course) - Replaced my main router with a GL. We do not list TV packages and you may wish to refer to the Virgin Media website for bundles if you are interested in TV services. Reply Feb 16, 2023 · Ef þú stendur frammi fyrir miklu tapi á pakka á Virgin Media skaltu ekki hrekkja, þar sem við höfum nokkur árangursrík lausn til að laga málið. Adding to this (and cross posting) as seeing similar for past two days (10 and 11 Nov). net for PUBG on PC. I'd be grateful for anyone who can give me pointers about the best way to approach Virgin Media support about this. Unfortunately, two engineer visits later and it's still not fixed. g. Measured packet loss was ~14%, varies in game and results in network lag reported in game. I have tested all my equipment (even bought new ones) but Virgin Media is not convinced that the problem is not on my end even a technician has already visited and Powered by the Tampa Bay Times, tampabay. Also if you live very far away from the servers and have high ping, that can exacerbate the issue. The symptoms are sudden high latency, usually accompanied by packet loss. Working hard to help connect the nation, shop our offers and order online. 1 / 1Gig plan, today at 1am the issue seemingly disappeared, again. Sep 2, 2003 · This has been happening for the past 3 weeks ( the dropped packets) where 2 days was just complete packet loss. contacted virigin media over phone but been told that its not Sep 28, 2024 · Took out virgin media around 2019-2020. The issue has been apparent quickly in game over the wee Took out virgin media around 2019-2020. Jun 1, 2025 · In the last couple of weeks I have been suffering from intermittent packet loss. It correlates - 5551163 I have this same packet loss for probably over 2 months + and it's annoying since in gaming it will freeze up on me at the worst possible time. A few days ago this issue did not happen so it just started recently. Before anyone ask yes I switched firewall off and yes im using ethernet cable . Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Jul 14, 2025 · Intermittent packet loss and high latency I was issued a new router (Hub5 I think) and upgraded to the gigabit service a couple of years ago and ever since I've suffered intermittent service problems. This has been going on for a while now but it has got even worse recently. May 23, 2025 · Here’s everything you need to know about packet loss, including what it is, how it impacts gaming, and what you can do to fix it May 28, 2024 · Hi, I've been experiencing some timeouts & packet loss lately and just wanted to run it by here in the first to see if there was any advice / obvious issues. Jun 30, 2025 · I've been having sporadic 100% packet loss in the last few weeks, most notably today for most of the day and then again this evening. Lately I have around 25% packet loss if Only Valorant has problems with connection or packet loss. I called tech support and they have been thoroughly useless as per tradition. This is being extremely frustrating. I'm not really sure what the issue is though, as I'm pretty sure the power levels and SNRs all look okay? Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Discover our best broadband deals in the UK, featuring superfast WiFi and 99. I've taken a look at things on our side, and on your BQM and can see that there are continuous spikes on high latency, with this p Packet loss seems to be minimal from 12am to 8am each day. Virgin media packet loss Issues: Hi there, I'm experiencing very bad broadband connection for a few months now. ui. The random large spikes aren't helping either. This happens for both download and upload and ranges from 1% to 6%. Socket Closed for Virgin Media customers: So I've been getting Socket Closed messages for a long time now and after raising a ticket with the GMs they explained that it's an ISP issue, after reading around on here and other forums it kinda makes sense. Nov 11, 2024 · Hi All, I'm back after initially having my issue resolved - 5588186 Public group 11K Members Join group Mrtnz Csaba Virgin Media, O2; BAD CUSTOMER SERVICE, Support Group Mar 4 anyone struggling with packet loss? im paying every moths £120, actually i choose virginmedia because iam playing on pc , so i needed a strong internet, but its very annoying now. Furthermore, I get constant packet loss ranging from 1 to 5% which creates tangible problems in real time applications. VM Community Forum). May 28, 2024 · Hi, I've been experiencing some timeouts & packet loss lately and just wanted to run it by here in the first to see if there was any advice / obvious issues. enta. How much is this a problem for virgin cable users? I am contemplating switching to virgin - mainly to benefit from the high speeds - But wanted to make sure that packet loss and latency are at an acceptable level before I take the plunge. - Network issues when loading videos (mainly instagram; have not noticed or used other services) - Packet loss of 1-2% My BQM is below: Hi, Like quite a few others, over the past few months my Gig1 connection has been suffering from periods of high latency & packet loss. I'm sorry to hear you're experiencing problems with your service and high latency when gaming. Apr 14, 2025 · Packet loss Hi, I'm having a constant packet loss registered on my BQM: It's been going like that for quite some time. Virginmedia hub3 and ms teams problems :: Virgin Media :: think broadband Broadband Quality Monitor The line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. I've tried factory resetting the router, reseating connections etc. We currently have an engineer on route to investigate this link Jan 2, 2021 · Register (or login) on our website and you will not see this ad. Suppose it depends on how long the issue will remain 'fixed' now. Even paris and frankfurt servers have lower ping then london and I live in london! On top of that I get some packet loss, which cause me to either teleport or lag in game. Sadly this month I simply have no connection but I expect it is something different. 91% network reliability. getting high packet loss and latency and internet drop out every day for the last 3 months same time every night 8pm till 5-6-7 in the morning Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely I performed all of those steps last night, and at 16:25 today, I now have thousands of post RS errors on some of the downstream channels. Once originally set up, it has mostly been reliable except for a few area outages from time to time. The later in the day the more packets get lost it seems. After searching the Virgin Media forums, I'm finding a lot of people with the same issue with the Hub 4. I read loads of topics on forum and only one person had it sorted by upgrading router to hub 4. Get bigger benefits on our broadband deals with Volt. May 31, 2013 · Quote: Interestingly, however, the same Ofcom report did find that Sky had lower packet loss rates than competitors including O2/Be, Plusnet, TalkTalk and Virgin Media. 1 channel. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special I seem to have noticed recently on my XGSPON connection (2gbps/2gbps) i seem to be getting intermittent packet loss. But CISAS will very probably get stuck in and hold the company to account. It goes up to 60% at times, you will only feel the effects of it when talking to people on skype / teamspeak or playing any sort of online video game like CS:GO or H1Z1 etc. Ever since this work was complete my connection has become so unstable I can barely stream a film and if it Can anyone advise on how to fix packet loss, have been noticing packet loss during gaming recently and decided to check on the router status and BQM. Jul 21, 2023 · Hi SamG01 Thanks for posting, and welcome back to the Community Forums. com and everything appears to be fine now. I have been getting a constant 5-10% packet loss on all PC's in the house, both wireless and cable. 3 times i had an engineer here to check what he does change the hub and thats all , still Print ThreadJump to For anyone else experiencing such packet loss with a DOCSIS 3. For the last couple of months I have been having high ping and high packet loss AGAIN on ethernet connection. Register for total loss of service via the online server status checking tool with a view to competition should it continue beyond two days. getting disconnected from chat apps. In practice I have little confidence that they are routinely applied, so you may find that any complaint is not well handled, and despite the commitments, VM refuse to release you. com is your home for breaking news you can trust. Jumping in game now, will leave the trace route running in the background. :( Sep 12, 2025 · Regular packet loss since Sunday 7/9/25 17:00 I've noticed over the last week, regular occurrences where websites will fail too load with DNS failures, refresh for a few seconds and it loads fine, similarly "you're not connected" messages in various apps, packet loss indicators when gaming etc. I use the internet for gaming, streamer and for work (which is a problem right now). When talking to people on the phone, they say there is a known issue, but the online checker says its fine. Edited by srkain (Mon 01-Mar-21 18:41:41 Packet loss – Perhaps a weak WiFi signal issue or interference from other electronics (microwaves, cordless phones). Set up a monitor on a Virgin connection but it gets 100% packet loss. Many other users have been reporting similar issues (see e. I tested everything and done all the basic troubleshooting, the only semi fix I have managed is to use a VPN which lessens the packet loss otherwise it's unplayable. Ever since this work was complete my connection has become so unstable I can barely stream a film and if it Sep 28, 2024 · Took out virgin media around 2019-2020. My VM contact disappeared last week and hasn't contacted me, so I have no idea if this is accidental or if they could have really fixed it for real. 99% of the time, the connection is fine and I can game as normal. If your home network isn’t congested with too many devices online at the same time, perhaps the Hub or your provider are having issues. Packet loss isn't a raw data speed problem. Any ideas? Had an engineer come in roughly 3 weeks ago and fixed up a cable outside but it didn't help. Hi,Following a couple of recent total loss of service events, I am now seeing some packet loss at times, which is affecting upstream bandwidth. You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. Whilst long periods of packet loss are recorded, Internet was not lost. I will put my logs here. Is your broadband playing up or being incredibly slow? Find out how to fix any slow internet problems on your Virgin Media device here. Feb 16, 2023 · إذا كنت تواجه فقدان الحزم الضخمة على Virgin Media ، فلا تقلق ، لأن لدينا بعض الحلول الفعالة لإصلاح المشكلة. And the Audio messed up in uploadyay Dec 14, 2023 · Past 2 days, I've been getting very bad packet loss but only while playing Rainbow six siege every other game so far seems fine. Apr 16, 2019 · About this item 6 Way Coax Cable Splitter -- This supplies 6 Aerial/ Cable TV/ Broadband connections from 1 Input Suitable for splitting your Aerial/Cable TV/Broadband connection Perfectly Compatible with Virgin Media, NTL, Telewest, Eurovox, Starview, Dreambox etc. This doesn't really affect streaming, web browsing etc, but it totally kills any kind of competitive gaming. Strange Packet loss issue with Hub 4 :: Virgin Media :: think broadband Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Oct 13, 2024 · Packet Loss, High Ping and Network Issues Hi, I recently moved home and my VM was ported over on 4th October 2024. Nothing's worked. Jan 12, 2025 · FTTP Packet Loss, normal? :: Fibre Broadband :: think broadband Packet Loss on Virgin Media Circuits noc. Mar 31, 2015 · I've been getting a continuous 22% Packet loss in teamspeak 3 and also in game on ArmA 3 on any advice on how to go about dealing with this. Ever since this work was complete my connection has become so unstable I can barely stream a film and if it Those Ofcom Commitments have Virgin Media's acceptance, so in theory this should all be simple. Looking to find some advice on how to get the right information to get my issue resolved. I called the automated - 5649439 Took out virgin media around 2019-2020. I've ran numerous speed tests and can see some packet loss and a unstable upload speed (90mb then dropping to 14mb). I will log Micro-outages and update here any correlations (or lack thereof). Since then I have had - high ping on games; with spikes upto 2000ms and then timing out. I cannot attend work calls, my SSH sessions drop after a few seconds Need help please. Experiencing intermittent frequent packet drops or loss can severely impact network performance and reliability. My issue is lately I'm noticing latency and packet loss when using voice and gaming services online. I try to use twitter to get help but Im just asked the most basic questions like have you Nov 12, 2023 · Adding to this (and cross posting) as seeing similar for past two days (10 and 11 Nov). When in the network app, click on the UDM Pro SE icon in top left of dashboard. This becomes an issue when gaming online, and also streaming doing anything that requires a constant connection to the internet. And in October I was getting intermitent packet loss that required a reboot. I was experiencing significant packet loss, at times in excess of 50%, and increased latency times with peaks at more than 100ms. Pretty much a pattern for the best part of the last 18 months. Then on the right side, click on settings and change the "Echo Server" to A while ago I have started experiencing packet loss after a long time without issues. This later turned out to be a fault in the area and then an upgrade to their hardware in the area which resulted in days with no Internet. I set up a BQM after checking some threads here and am seeing high packet loss here, Virgin Media Business - Packet Loss Issues :: Virgin Media :: think broadband Aug 7, 2024 · If you are dealing with high latency and ping on Virgin Media, you can fix it by updating your network driver and flushing your DNS. It happened again this morning . I've had countless calls with Customer Support, who are all very pleasant but aside from endless hollow reassurances have proved unable to identify or resolve the issues. Our internet is consistently inconsistent, having minimum one to two internet dropouts a day. Sep 2, 2022 · Virgin Media I'm seeing a lot of packet loss, and really bad latency. It usually means something your ISP (or your hardware) is doing that is causing enough data to get messed up in the transfer process. Tested on the Xbox after seeing this, that is reporting similar levels of packet loss on the connection test. This effectively ruins most real-time online activities. Unfortunately, since 27-Feb, the connexion has been significantly degraded with intermittent high packet loss culminating in effective So essentially ever since I got Virgin Media (1 Gb download plan), I've had constant packet loss. Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Even the built in compensation methods all of these I've been having daily jitter and packet loss, I notice it when gaming, having video calls at work and even when just surfing the web, e. This started just after jan,had an engineer out replaced the coax cable ,cleared some noise of the line ,sorted the issue for about 2 weeks ,then suddenly 9th feb it went again. Those Ofcom Commitments have Virgin Media's acceptance, so in theory this should all be simple. The vDSL will also go 50/17 24/365 and ISP would allow it. Reset the hub again, setup a new monitor, same outcome. I pay for 250 download and im not even sure about upload, but there is never a problem with the speeds. TLDR - Huge ping spikes and packet loss for 30 seconds of every hour. Sep 24, 2024 · As the title suggests, I have been having random internet outages, packet loss and general lag for the past 6 months. 1 channel but all other channels are pretty much perfect, just seems to be an issue with the 3. my broadband speed is well over 100MB, but with openvpn, speed gets throttled to 15-25mb with alot of connection drops, making it near impossible to browse. same issues on ps4 and ps5. About ten days ago my network connection with Virgin Media started to play up. Support, useless. Upon looking at the logs i can see a lot of post errors on the 3. I remember Virgin packet shaping VPN connection about 18 months ago which caused the same symptoms. I've had an engineer here telling me the levels and signal is 100%. Past 2 days, I've been getting very bad packet loss but only while playing Rainbow six siege every other game so far seems fine. The packet loss is particularly nasty right now. Ever since this work was complete my connection has become so unstable I can barely stream a film and if it Oct 11, 2023 · Hi . Latency is the time it takes for a piece of information (a 'packet') to get from our servers to your broadband connection, and back. High shielding structure lowers digital noise and improves signal quality, reducing packet loss for Modems, and for all other Jan 11, 2025 · FTTP Packet Loss, normal? :: Fibre Broadband :: think broadband Been getting packet loss for at least 4 months now consistently , Currently on hub 5 router mode, upgraded plan to Gigabit broadband, changed ethernet cable and tried tp link powerline adapters none of them yet to fix my issue. Virgin Media has send me a new modem, a technician came and put in the new modem. Note, my router is sat in modem mode and i'm monitoring both the gateway and an external service. Seems to be an issue on my end, and I've tried everything I can think of to try and fix it. Nov 13, 2023 · I can see a small amount of packet loss between hops 6 to 10. Also i have been having high latency ever since using virgin media Summary Virgin Media is the UK's largest and incumbent cable broadband and TV operator. heres the protocols ive tried ( Mar 20, 2023 · Virgin Media Hub 3 & 5 ping issues! :: Fibre Broadband :: think broadband Oct 13, 2023 · Hi . I have (obviously) performed the basic troubleshooting; factory reset, checking hardware equipment, network card, BIOS and driver update etc. Mainly in the evenings I'm getting high latency and packet bursts in Call of Duty, Battlefield and World of Warcraft. Jan 27, 2025 · I would appreciate any guidance before I have to get on the phone to Virgin, for them to no doubt tell me everything looks fine on their end, as for 99. National Support & Optimisation Engineer (Principal) for Virgin Media. Final hop, 13, isn't reporting any packet loss. Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Re: Virgin Media - Packet Loss For 75% Of The Day [re: deleted][link to this post] That graph is not showing regular packet loss but looks like either a) The SuperHub is not bothering to respond to pings for a long period - a well known trait b) You have absolute loss of connection for hours on end (a) is the most likely Feb 10, 2024 · Loosing the will to live - packet loss / t3 timeouts Hub 3 in modem mode. View Stewart Dunn’s profile on LinkedIn, a professional community of 1 billion members. I can't do anything at the moment so out of boredom i made thisbe interesting to see if this uploads without half of it missing. Packet loss rate simply means the number of data units which go astray through a network. BuckleZ (knowledge is power) Fri 27-Nov-20 21:13:41 Re: Strange Packet loss issue with Hub 4 [re: deleted][link to this post] No packet loss at all if connect to the VPN through my phone's mobile data connection (EE) and no VPN issues being reported by users connecting on non-Virgin networks. I've reached out to Virgin Media several times. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on line. We've had ongoing issues since November with intermittent loss of service. Either they've cut that back or its something they know about which is a major **bleep** up their end. Like you I get the occasional lag spikes even when it's running fine. Set us as your home page and never miss the news that matters to you. It has been a year that I experience packet loss and unstable connection while gaming. dxchnmo eumemql tpigx psl uxtv grmjjqx ifbzs aiyci mbnca rpqiq